changeset_post_save_failure
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Hi all,
I’m having an interesting and confusing issue on a site that was built by someone else and I’ve recently taken over management.
I’m getting a changeset_post_save_failure error whenever I try to make changes to the Customizer. Changes are not saved and/or carried across to the front end. Another issue I noticed, which I’ve been able to get around by manually updating, is that I could not perform a one-click update of the WordPress core. Not sure if this is related or not.
I’ve tried deactivating all plugins and tried other themes, but the same issue occurs, so it’s got me stumped.
Any ideas for me to try?
Cheers,
Paul.
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Unfortunately you failed to provide the key thing for getting support and that is the URL of the site referred to.
To save you time you can type the actual URL of the site you are referring to into http://whoishostingthis.com to determine who hosts the site so you know where to post for support.
We provide support only for sites hosted on WordPress.COM servers. You could be posting to the wrong support forum. To be clear we do not provide support for local installs of WordPress.ORG software, or for WordPress.ORG software installs on paid hosting, linked to WordPress.COM accounts with the Jetpack plugin so they display on the My Sites WordPress.COM account page.
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support. -
Hi,
The site is a development site at http://newsite.baysidelymphoedema.com.au. But because the issue is in the backend and not the frontend I don’t think this will help?
It’s a wordpress.com site, not a wordpress.org site.
Cheers,
Paul.
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newsite.baysidelymphoedema.com.au is hosted by SiteGround. It is a wordpress.ORG software install that we do not provide support for here at WordPress.COM.
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