Changing Account Owner

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  dpuanalytical · Member · Jun 3, 2021 at 12:38 pm

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  My organization needs to renew its WordPress plan and renew domain name registration. The individual who made the original purchases is no longer part of the organization. How can we switch ownership to an active member in order to renew our WordPress plan and domain name?

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  staff-ozmodiar · Staff · Jun 3, 2021 at 2:44 pm

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  What is the URL of the site you are trying to access? We’ll be happy to take a look and see if we can help.

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  dpuanalytical · Member · Jun 3, 2021 at 2:46 pm

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  Thanks for the quick reply. It turns out that the old owner was able to arrange to shift the account to our current website manager; she was able to make payment to renew our plan and domain name.

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  deancroyal · Staff · Jun 3, 2021 at 5:10 pm

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  That’s great news @dpuanalytical! We’re happy to hear this. If y’all need anything else, let us know. Enjoy the rest of your day.