changing currency
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hello!
i created my WP account while in Poland, now I am back in Germany. However, the currency is still being displayed in PLN.
I did go through the forums already, however it seems only staff is able to change that specific setting. is that still the case?
I would love my € back
thank you in advance!
The blog I need help with is: (visible only to logged in users)
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Hi there,
I really appreciate your interest in purchasing a subscription from WordPress.com! I understand you’ve moved from Poland to Germany, and you’re seeing your account currency still set to PLN. I’ve gone ahead and updated your account currency to Euro (€), just as you wanted.
To move forward, head to your site dashboard → Upgrade → Plans, and pick the one that fits your needs best. You’ll now see all the plan options and pricing in EUR here: https://wordpress.com/pricing/?currency=eur
If you need help choosing the right plan or have any other questions, feel free to share more details—I’d be glad to guide you!
Hope this helps, and let me know if you need anything else!
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could you do the same for me, please? i have HK as primary, I would like to have EURO. thnx in advance!
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@dimashevchenko Hi there, try clicking on the link that @saginpj provided in his reply.
Post back here if you need more help.
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This doesn’t work.
It shows the requested currency on this screen, but goes back to the original currency on the payment method screen
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Hi @dimashevchenko,
I’ve just switched your account currency to Euro, so you’re all set to make purchases in EUR now. Feel free to drop a reply here if you need anything else—we’ve got you covered.
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Hi @2020testjj,
The account currency is something we set at the account level, so just let us know if you’d like it changed and we’ll take care of it for you.
The pricing link I shared earlier is just for checking how prices appear in different currencies—it doesn’t change the currency tied to your account. For example:
- To see pricing in Euro: https://wordpress.com/pricing/?currency=eur
- Or for Hong Kong Dollars: https://wordpress.com/pricing/?currency=hkd
You can swap the currency code in the link to view prices in whichever currency you’d like.
Feel free to reach out here if you have any other questions—I’m around and happy to help out.
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