Changing Domain over to fitrepo.com from fitrepo.co
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Hi there, I have an issue where my hosting provider (Namehero) changed the domain urls over from fitrepo.co to fitrepo.com for my client’s website. The issue is my client cannot log into his wordpress.com, Woocommerce or jetpack accounts anymore. It says ‘User does not exist. Would you like to create a new account?’ when he types his email. Please help as i need access to these accounts.
WP.com: Unknown
Jetpack: Yes
Correct account: UnknownThe blog I need help with is: (visible only to logged in users)
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Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Namehero.
So, you’ll log in to it through https://fitrepo.com/wp-login.php and not through us.
To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/
WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/
With that said, if you’d like to manage your WordPress.org site through WordPress.com, that is one of the features of the Jetpack plugin: https://jetpack.com/support/getting-started-with-jetpack/
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