Changing email

• 

  aw200775fadc92f9 · Member · Mar 21, 2022 at 1:36 pm

  • Copy link
  • Add topic to favorites

  Hi,

  I want to change my account email from (email visible only to moderators and staff) to (email visible only to moderators and staff). When I try to save the account settings, it tells me the email is already being used.

  However I know for sure that it is not being used, as yesterday I deleted the account associated with that email address.

  Please can you help?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  staff-mckluskey · Staff · Mar 22, 2022 at 1:14 pm

  • Copy link

  Hi there!

  The email address is blocked for 30 days after closing an account. This way, we can still recover an account if it was closed by mistake.

  That said, it’s best to reply to the email you received after closing the account and ask for it to be restored. Then, change your address on that account to a throw-away one to liberate the address you want to use.
  After this is done, you can safely close the old account.

  I hope that helps :)

• 

  aw200775fadc92f9 · Member · Mar 23, 2022 at 4:44 pm

  • Copy link

  Thank you, that makes sense!