Changing email in Account Settings
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I am trying to change my email address on my account, considering I no longer have access to the email I signed up with originally.
So I logged into my account.
Clicked avatar.
Clicked on Account Settings.
Typed in new Email.
Clicked ‘Save Account Settings’.
…Then…
A banner pops up saying ‘That method is not allowed.’WHY?
I don’t believe my new email is connected to any WordPress accounts. (Is there a way for me to check?)Please let know if you have a way to help!
The blog I need help with is: (visible only to logged in users)
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I no longer have access to the email I signed up with originally.
You must complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff, and provide proof ownership, so they can contact you by email ie. not on these public support forums, which are available to everyone with internet access.
Note the very bottom Extra Details section on the account recovery form https://en.wordpress.com/wp-login.php?action=recovery
Support Staff cannot breach the privacy policy and provide the log-in information. You have to provide proof ownership to Account Recovery Staff to gain access https://en.support.wordpress.com/account-recovery/
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