Changing File Permissions in WP File Manager

  • Unknown's avatar
    info592168016f5 · Member ·

    I’m trying to set up our API for UPS for our e-commerce store.
    It told me this: To connect your WooCommerce store, you will need your Access URL and your API Key. Follow the below steps to connect your account.
    Click the “Generate Bridge” button. This will reveal and auto-populate the API Key and URL
    Copy and save the API key.
    Copy the URL from the URL field and paste it into a new browser window. Click Enter. A “zip” file will be downloaded automatically.
    Extract the contents of this ZIP. The extracted folder, “bridge”, will contain another folder, “bridge2cart”.
    Log in to your site’s WordPress account. Click on WP File Manager in the navigation bar on the left.
    In the WP File Manager, right-click on the root of your site and select “Upload Files”. Drag and drop the “bridge2cart” folder to your store’s root directory.

    Note: It should be uploaded to the root directory where your CMS (WordPress) is installed, not your e-commerce plugin directory.
    Delete the prepopulated Bridge URL from the URL field and replace it with the URL of your WooCommerce store.
    Click Connect
    Click Create Cart
    Troubleshooting
    To check if the Bridge files are working correctly, enter the address line: http://%5Byourstoreurl%5D/bridge2cart/bridge.php in your browser and click “Enter”.

    Note: replace [yourstoreurl] with your actual store’s URL.

    If you see “Bridge Installed” in your browser, the bridge is working correctly.

    If you see an error message, please update permissions per the below steps:

    While you are logged into your FTP, right click on the “bridge.php” file and set the permissions to 644 or 666 (depending on your server configuration).
    While you are logged into your FTP, right click on the ‘/bridge2cart’ folder and set the permissions to 755 or 777, depending on your server configuration.
    Please check the writing permissions on your target store’s image directory and ALL subfolders/files it contains. If they aren’t already, set the permissions to chmod 777

    I got all the way finished and went to test it to see if it worked. It came up with an error form, so per the troubleshooting guide, I need to change my permissions. Every forum I come across says I just need to right-click and I should see an option in the dropdown menu for ‘File Permissions.’ This menu does not exist within WP File Manager. Do I need to download a separate FTP to be able to change file permissions or am I missing something here?

  • kokkieh · Staff ·

    Hi there,

    Please contact WooCommerce support directly for help with their plugin or its official add-ons:

    If you’re only using the free version of WooCommerce you can post in their support forum, here:

    https://wordpress.org/support/plugin/woocommerce/

    Or if you need help with a premium add-on you can reach them here:

    https://woocommerce.com/contact-us/

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