Changing https to http for WordPress URL

  • Unknown's avatar

    I’m building a site for a client, but when I try to log into the wp-admin on it it automatically redirects from http and https and says ‘Web page not available’. As the site doesn’t show up normally in https, I believe there’s a problem with the WordPress address URL (not the site URL which is still http) being https and would like this changed back to just http. I can’t SSH or FTP into it as WordPress is the hosting site.

    Obviously I don’t want to ask the client for their main account details as there’s sensitive information there, and even with it I don’t know how I can change it back. Would it be possible for a site administrator to change it for me, without me being logged into the client’s actual account? (I have the user info to log into the wp-admin, just not the main one).

    Thanks!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    What is the actual URL for the site you are having issues with?

  • Unknown's avatar
  • Unknown's avatar

    The site you are having issues with is a WordPress.org self-hosted site. This forum is for WordPress.com hosted sites. The correct forum for WordPress.org self-hosted sites is http://wordpress.org/support. You will need to go there and create a separate account for the support forums there.

    For more on the differences between WordPress.com and WordPress.org please see this article: https://en.support.wordpress.com/com-vs-org/

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