Changing invited user roles before the users have accepted their invitations

  • Unknown's avatar
    stejor05 · Member ·

    Is there any way to change invited users’ roles BEFORE they have accepted their invitations? To be clear, they do not yet appear in the list of users since they have not accepted their invitations and I do not see anywhere where you can access a list of invited users.

    Thanks!

  • yukikatayama · Staff ·

    In the Dashboard menu, under Users-> Invite Users, if you scroll to the bottom where it says Invited Users, you should see all the users you have invited and awaiting the acceptance.

    You can’t change the role until they have accepted, but another way around it is to delete the awaiting user and send a new invite with the new role. So what would happen is your new user will get a new email with a valid link. If they click on the link to accept the invitation from the first email (the one with the wrong role), it will take them to an error page stating that the link is not valid.

    Hope that helps!

  • Unknown's avatar
    timethief · Member ·

    @stejor05
    The site linked to your username has not been active since 2008.

    What is the exact URL starting with http:// of your site please?
    I’m asking because we cannot accurately answer questions posted here until we have confirmed the URL referred to and verified the hosting.

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