Changing jetpack account

  • Unknown's avatar
    jetpackupcast · Member ·

    Hi there, we just migrated a site from one jetpack account to our Agency account. Now we supposed to have 2 active subscriptions. Can we just cancel the videopress subscription in the old account and just maintain the new one while all media will be still intact?

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • staff-95percentghost · Staff ·

    Hi there!

    It looks like you need help with the Jetpack plugin, but have landed on the support forum for WordPress.com sites instead.

    We don’t focus on self-hosted WordPress sites using Jetpack so we’re not your best point of contact. The good news is that help is available by contacting Jetpack via this form:

    jetpack.com/contact-support/

    The folks over there are familiar in the best position to assist. Hope this helps point you in the right direction!

  • The topic ‘Changing jetpack account’ is closed to new replies.