Changing mapped domains

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  scottcacafuego · Member · Nov 9, 2017 at 9:11 pm

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  Changed domain names, mapped the new one, want to remove the old one. Already changed the primary. Why is “remove” not listed as an option?

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Nov 9, 2017 at 11:29 pm

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  Hi there,

  I can help you with removing the mapping subscription. To confirm, which of the two are you wanting to remove? sbarettlong.com?

  Thanks,

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  scottcacafuego · Member · Nov 10, 2017 at 12:22 pm

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  Yes, please remove that one. Thanks.

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  fstat · Staff · Nov 11, 2017 at 8:05 am

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  Hi Scott,

  I have successfully removed the mapping to sbarettlong.com

  Let me know if there’s anything else I can do for you. I’m happy to help.

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  lauramadeleine · Member · Nov 14, 2017 at 11:26 am

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  Hi there,

  I think I’m having the same issue. I wanted to redirect lilihayward.wordpress.com to lilihayward.com but accidentally mapped lilihayward.com to the wordpress address! So, I want to delete the mapping of the .com address.

  Will it be ok if I leave it as is? Or would it be possible for you to delete the mapping? Thanks.

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  fstat · Staff · Nov 14, 2017 at 1:06 pm

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  Hi lauramadeleine,

  I’ve canceled the domain mapping to lilihayward.wordpress.com and issued a refund. You should see that refund on your statement within a few days.

  Let me know if there’s anything else I can do for you. I’m happy to help.

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  revapro · Member · Nov 15, 2017 at 4:32 pm

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  Is there a link to a step by step way on how to fix this issue?
  Because I am having the same problem.

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  patonga4shore · Member · Nov 16, 2017 at 4:13 am

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  Hi stat, I am having similar issues – I want to change the domain mapping of escapethegroove.com from patongaforeshore.wordpress.com (where is points now) to escapethegroove.wordpress.com

  (both of the wordpress sites and the domains are mine).

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  fstat · Staff · Nov 16, 2017 at 8:39 am

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  Hi @revapro, I see that you already resolved your issue via live chat.

  Hi @patonga4shore, I have successfully moved the domain mapping for escapethegroove.com to escapethegroove.wordpress.com.

  If you have any other questions, just let me know and I’ll be happy to help.