Changing my billing for our domain subscription

• 

  tattooeugene · Member · Mar 23, 2013 at 8:50 pm

  • Copy link
  • Add topic to favorites

  I need to change my domain subscription billing – currently it automatically deducts from my personal account and I get reimbursed; last Dec. I did not realize this was going to happen and almost overdrafted my account. We need it to change it to come directly from our business, but I’ve been unable to find a location on the website or our Dashboard to change it, or even see what information you currently have for billing.

  How do we go about correcting this situation?

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Mar 23, 2013 at 9:12 pm

  • Copy link

  Dashboard > Store > My Upgrades
  Dashboard > Store > Billing History

  Provided you are logged in under the username account that registered the blog under that username and also purchased the upgrades for the blog you ought to be able to update your credit card information on this page > Store > My Upgrades.

  For more information: http://en.blog.wordpress.com/2012/03/26/keep-your-upgrades-in-order/

• 

  sisterartemis · Member · Mar 23, 2013 at 9:48 pm

  • Copy link

  Thank you for that link – I think I understand better what I’m seeing. The blog is currently set to “manually upgrade” and shows a button to “enable auto renew” – so while it automatically upgraded last year, perhaps this year it will not? I’ll play around a little, but I think the problem I had last year won’t be an issue this year.

• 

  timethief · Member · Mar 23, 2013 at 9:52 pm

  • Copy link

  You’re welcome.