Changing my password

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  gshaw56 · Member · Aug 14, 2021 at 5:57 pm

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  Hello,

  I am trying to either recover or change my wordpress password. It doesn’t even recognize my email address.

  Is someone able to assist me?

  Thank you.

  Site: https://makemoneyfastwithevergreen.gregory-shaw.com.
  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

• 

  aisajib · Member · Aug 15, 2021 at 4:35 pm

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  Hi there!

  Please note that your site at makemoneyfastwithevergreen.gregory-shaw.com is using the WordPress.org software and is hosted elsewhere. We aren’t able to provide direct support for sites using WordPress.org as this forum is for WordPress.com sites. If you aren’t sure about the differences, please check out this page: WordPress.com vs WordPress.org.

  We are happy to point you in the right direction, but note that you may need to contact your hosting service for help or post on the WordPress.org community forum here: https://wordpress.org/support/forums

  In this case, please try entering any possible email addresses you own/have at this link: https://makemoneyfastwithevergreen.gregory-shaw.com/wp-login.php?action=lostpassword

  If that doesn’t help, you’ll need to reach out to the hosting service provider. Only your hosting service provider has access to your site’s files so they can help you with logging in to your account. As your site is not hosted by us, we’re unfortunately unable to help you in this regard.