Changing my profile photo fails

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  rushughes · Member · Sep 21, 2018 at 10:04 am

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  Whenever I change my profile photo, it fails.

  The JSON error returned is

  {“body”:{“code”:”error”,”message”:”Gravatar responded with an error: Invalid account address”,”data”:{“status”:400}},”status”:400,”headers”:{“Allow”:”POST”}}

  Which is odd, I’ve tried logging out and logging in again but same error?

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  kruttikaphalke · Member · Sep 21, 2018 at 10:09 am

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  Hi there,

  Please share site URL so we can assist you.

  Thanks.

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  rushughes · Member · Sep 21, 2018 at 10:12 am

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  https://wordpress.com/me

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  kruttikaphalke · Member · Sep 21, 2018 at 10:30 am

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  Hi there,

  Please clear the browser cache and try once.

  Solve Common Browser Issues

  Please check in different browser.

  If problem still exist, you can reply here.

  Thanks.

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  rushughes · Member · Sep 21, 2018 at 10:37 am

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  It was because it’s linked to a Gravatar.

  I still can’t upload images but if I log in to Gravatar and change my image associated with the email it then is reflected in WordPress.com correctly.

  In my opinion that’s a bug.