Changing my URL but it’s grayed out.

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  madicspector · Member · Sep 26, 2020 at 1:55 am

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  I want to change my domain, but the boxes are grayed out. I have no idea how to go into files or any coding, so I’m not sure what to do.

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  fstat · Staff · Sep 26, 2020 at 2:45 pm

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  Hi there,

  Can you please let me know your site’s address so I can point you in the right direction of getting support?

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  madicspector · Member · Sep 26, 2020 at 2:47 pm

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  Hey. It’s poshandpearlsblog.com.

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  fstat · Staff · Sep 26, 2020 at 5:38 pm

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  Your site is not hosted by us (WordPress.com). It is using the open-source WordPress software and it is hosted elsewhere. Therefore, you need to contact your hosting provider regarding your issue.

  We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you need to ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org