Changing name server

• 

  rddlouhy · Member · Jun 22, 2018 at 6:23 pm

  • Copy link
  • Add topic to favorites

  My website is set up however, I tried to install wordpress through host gator and I get this error: Installation directory is not empty. Please install to an empty location
  Hostgater told me to contact you so that you can change the name service.

  The blog I need help with is: (visible only to logged in users)

• 

  torres126 · Member · Jun 22, 2018 at 6:43 pm

  • Copy link

  Hi,

  It appears this is a duplicate thread. See here: https://en.forums.wordpress.com/topic/changing-name-server-6/

  Please stick with one thread for the best chance of receiving help! :)

• 

  justjennifer · Member · Jun 23, 2018 at 5:44 am

  • Copy link

  Hello there @rddlouhy, since you said

  I tried to install wordpress through host gator

  it sounds like your site is using the standalone WordPress (org) software. Have you tried contacting your web hosting provider for assistance? If they say this is a WordPress problem, you’ll want to head over to https://wordpress.org/support where they likely have more experience with the type of issue you are having with your WordPress site.

  Just to clarify, this support forum assists users of hosted WordPressdotcom and the guidance provided here may not be relevant to DIY WordPress (org) sites hosted with an external hosting provider (e.g. Bluehost, GoDaddy, etc.). For more information on the differences: https://en.support.wordpress.com/com-vs-org/

  
  @torres126 – Thanks for your help here but rather than point a user to an unanswered thread, it is better to answer the user. :) Cheers.