changing name server
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how can i change the name servers?
The blog I need help with is: (visible only to logged in users)
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Hi,
If you have purchased a domain from wordpress.com you can follow the below tutorial to change the nameservers.
https://en.support.wordpress.com/move-domain/change-name-servers/
Hope this helps! Let me know if you have any questions.
Thanks! -
the options to change name servers doesn’t come up because I am now back onto a free plan but I want to retain the domain name
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I have added “modlook” tag for the staff assistance. You will get a reply soon from the staff.
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Hi –
It’s not possible to change the name servers, or edit the dns, on a free sit such as groveireland.wordpress.com. Is that the one you are working on?
You would need to get a site redirect set up in order to point that site to another service.
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Sorry, got called away from the computer and staff-zinnia replied before I could add this link https://en.forums.wordpress.com/topic/domain-name-after-refund/ for reference.
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Hi @groveireland, I can see you cancelled the domain and were refunded everything.
You’ve got a few options at this point:
1. Wait a few more days for the domain to be released, so you can use it at your new host (it would be released 5 days after cancellation, typically)
Or
2. Pay for the domain name, then point it from here to your new host. After 60 days you can also transfer it.
We’ll send an invoice in a moment in case you want to use that second option, but please update use here to let us know what you’ve decided to do. If you want to just wait, we’ll cancel the invoice.
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Thank you very much for your responses.
Once I have received the refund I will then process the domain name thank you. -
The refund could take several days to route back, and the domain may be released by then.
If you don’t have the refund by the 25th, please update us here and we’ll cancel the invoice for the domain, as you’ll be able to purchase it elsewhere at that point.
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I have just purchased the domain name now. How do I change the server names to point to my host? Thank you
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The domain name is not coming up on my list of domain names. It’s says the domain is already connected to a wordpress.com site.
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Hi there,
You did not just purchase the domain. You paid for it again via a manual payment link after your original payment was refunded. You won’t be able to use it until we manually restore it to your account, as currently the domain is still in our control.
I have now done that, so you’ll now see the domain listed at My Site ->Domains.
You can find instructions on how to change the name servers to another host here:
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