Changing nameservers for domain hosted by one.com

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  rachaelbellydance · Member · Oct 7, 2012 at 10:49 pm

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  I want to use my domain http://www.rashabellydance.co.uk, which I registered through one.com, for my blog, http://www.rashabellydance.wordpress.com. I have tried following the instructions here http://en.support.wordpress.com/domains/map-existing-domain/. However it is not clear to me how I can change my domain’s name servers using the one.com admin console. When I try to edit DNS settings, I get the following available setting types: web alias, web forward, A, and CNAME. As far as I can tell, none of these are correct.

  one.com’s own documentation is here http://www.one.com/en/support/guide/advanced/dns#mxrecords. It says nothing about name servers.

  Please can anyone help or advise? Thanks!

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 7, 2012 at 10:57 pm

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  Hello there,
  This thread is flagged for Staff attention. Please patient while waiting.

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  staff-blorbo · Staff · Oct 8, 2012 at 6:25 pm

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  We can only support mapping via name server, so you’ll need to ask them why they are refusing to allow you to edit your name servers.

  http://en.support.wordpress.com/domains/map-existing-domain/