Changing number for two authentication
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Hi,
I lost my phone number. I have codes to unblock site, but I want to change my phone number for another one. How can I do it?Kind regards,
SandraThe blog I need help with is: (visible only to logged in users)
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Hi magicandcrochethook!
When you click on Your Account –> Security, you will see the following message for 2-Step Authentication:
<i>Authentication codes are currently being sent to #########. If you wish to change this number, please disable Two-Step Authentication, then go through the setup wizard again.</i>
Please let me know if you have any further questions.
Thank you!
Tonya -
Hi Tonya,
I know about that option, but to disable Two-Step Authentication I need sms code from the number which is not working anymore. -
I show that you can also use a backup code.
Right above the field to enter a verification code, there is the following message:
To verify that you wish to disable Two-Step Authentication, please enter the verification code from your device or a backup code and click “Disable Two-Step.”
Do you have an additional backup code available?
Thank you!
Tonya -
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