Changing Order Status
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I can’t seem to find the option to change an Order Status to Refunded/other options besides the ones given. This new update is terrible, and it was much better with the older version, as I could see more details than just a delivery date, and payment method. Please change this.
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The website I use is through WordPress, called SitGround. Since the update, there aren’t as many options available to change an Order Status, and I don’t understand why this update is so useless.
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Siteground is a web host for self hosted WordPress.ORG sites. This is wordpress.COM and we do not provide support for sites like yours that are not on our servers.
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support. -
Thank you for your help. I was directed to this site after speaking to a Customer Service rep. My apologies.
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