changing payment plan

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  zaweriahkaguru · Member · Oct 4, 2022 at 10:46 pm

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  Hi,
  I would like to degrade my plan from premium to free. Please help me out.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Oct 5, 2022 at 3:01 am

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  Hi,

  I’m not seeing any active plan subscriptions associated with the WordPress.com user account you are posting from. What is the URL of the site you are trying to downgrade? We’ll be happy to take a look and see if we can help.

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  zaweriahkaguru · Member · Oct 5, 2022 at 4:34 am

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  https://wordpress.com/page/virtualsolutionsbyzaweriah.wordpress.com/2

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  fstat · Staff · Oct 5, 2022 at 6:31 am

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  Hi, your site virtualsolutionsbyzaweriah.wordpress.com is already on the Free plan. It was never on any of our paid plans. You can check that for yourself on your Billing History page:

  https://wordpress.com/me/purchases/billing

  If you’re referring to a different site, please let me know its address so I can have a look and further help you.