Changing Premium Themes
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We are thinking off changing premium themes as not quite happy with the current one. If we purchase another premium one does the old one stay in our account and we can switch back to it if we dont like look and feel of new one or does it automatically get refunded & deleted?
The blog I need help with is: (visible only to logged in users)
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You have a 30 day timeframe following purchase within which you can get a refund or choose another theme. http://en.support.wordpress.com/upgrades/#refunds I’m just a Volunteer and if you need more information you will need to contact Staff.
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Cool thanks mate. So I’m assuming it means our old theme will still be available until we ask for the refund.
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If you would prefer I can flag this thread an have it moved to the Themes Forum. Hmmm … in fact I’m going to do that as Themes Staff monitor threads there and will respond to you. :)
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Hi stkildathunda,
Are you still interested in a refund? If so, please respond to confirm.
Once you purchase a premium theme, it does not expire. The refund window is 30 days from the date you purchased the theme.
In the future, please post all premium theme questions in our premium themes forum. You can find the link to the forum in your Dashboard under Appearance → Themes.
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Yes please could we get a refund on our Modern News theme. We have recently got a new theme which we like much better.
Cheers
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Hi @stkildathunda,
I have cancelled and refunded your Modern News purchase as you requested.
I’ll go ahead and close this topic. If you ever have any questions about your new premium theme, post those in the premium themes forum which is linked from your Dashboard under Appearance → Themes.
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