Changing purchaser for a blog's upgrades
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Hello, I am currently an administrator on greenallianceblog.org.uk and am also the “purchaser” of several of the upgrades for the blog (domain and “no ad” upgrades). Another administrator for this blog would like to be the designated “purchaser” for these upgrades when they become due for renewal so that they will receive all renewal notices and can use her credit card for payment. (I have NOT enabled “auto renew” for these upgrades at present.) How can we change the purchaser? If my administrator colleague log into My Upgrades page on the blog, he cannot find a way to become “purchaser”; for example, the “Enable Auto Renew” option does not appear for him. Similarly, when I am logged in as an administrator to the blog and go to My Upgrades, I can only see a way to change the credit card information for payment of upgrades, not a way to disable my role as “purchaser”. I also need to change the billing address email since I no longer work for this blog.
The blog I need help with is: (visible only to logged in users)
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Hi Rebekah,
I can transfer the upgrades to the other administrator for you. (Only the person who owns the upgrades can renew them, so transferring ownership to the other administrator will make that person responsible for them.)
Can you please confirm exactly what upgrades to transfer and the username of the person to transfer them to?
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Hi there. Are you the person who created the blog, i.e. the owner? If so, transferring the blog to a different owner will also transfer all the upgrades to that person (though staff will be in contact regarding transferring the custom domain). The new owner will not have access to your payment information, but will be able to manage those upgrades as his own. Note that this will completely remove you as a user on the blog and if you still want to contribute the new owner will have to invite you as a user again: http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-wordpress-com-user-or-account
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Hi guys, thanks a lot for your reply.
@kokkieh actually I can’t see the Transfer blog option. Probably the reason is that originally I was invited by another user and then I became the blog’s purchaser.
@rachelmcr I would like to transfer the billing address and all the purchaser’s prerogatives to the user greenallianceuk since I am not used to manage the blog anymore
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Hi Rebekah,
Thank you for letting me know. I transferred both upgrades you owned (the domain upgrades for green-allianceblog.org.uk and greenallianceblog.org.uk) to the user greenallianceuk, as you requested. That user can now manage and renew those upgrades.
Please let me know if I can do anything more to help with that. :)
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