changing the email address for my profile

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  lizarnold28 · Member · Apr 10, 2017 at 4:14 am

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  I am trying to change the email address for my profile from one that no longer exists to my current one. When I try to do this I get the error message ‘this email is already in use’. I do not know where it is looking to say this.

  The blog I need help with is: (visible only to logged in users)

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  otpidusprime · Member · Apr 10, 2017 at 8:28 am

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  Hi @lizarnold28,
  It is showing that message because there is already an account that is using that email address. If you are the owner of that account and have forgotten the password, then please follow the instructions here to recover that account: https://en.support.wordpress.com/passwords/#lost-password.

  Read more about issues related to changing your email address here:
  https://en.support.wordpress.com/email-address/#issues-changing-your-e-mail-address

  Let us know if this helps :)

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  lizarnold28 · Member · Apr 10, 2017 at 9:07 am

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  Thank you for following up. I finally worked out that I had 2 profiles and was able to change the email address on “the other one”. Once I had done that I was able to change the email address on the current one.

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  otpidusprime · Member · Apr 10, 2017 at 9:13 am

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  Awesome!
  Glad you figured it out :)
  and
  Best Wishes…