Charge Dispute

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  tinydancerrach · Member · Nov 17, 2020 at 2:01 am

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  There is an $18.00 charge on my bank account, but nothing listed under my ‘Manage Purchases’ tab. I would like to close my old account, but it also says I don’t have any sites. Please help! Thanks.

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  staff-totoro · Staff · Nov 17, 2020 at 2:28 am

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  Hi there,

  I can confirm you have no upgrades under your @tinydancerrach account. Is it possible you created another login with us? Can you please fill out the form here to the best of your ability? https://wpchrg.wordpress.com/

  If the info you have is not a match for what we show in our system, then a contact form will appear that will allow you send a direct message to our billing support team, and from there they will reach out to you directly via email.

  You an also contact billing support directly here.