charge for domain

  • Unknown's avatar
    sissyfarm · Member ·

    Hello,

    I was charged for a domain on March 8th that wasn’t due to auto renew until April 6th. I would like a refund as I was planning to cancel this auto renew and let the domain expire.

    -Karee

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    themagicrobot · Member ·

    WordPress.com usually take the renewal fee 30 days before a domain expires as leaving it to the last minute could cause problems. You can request a refund yourself via “manage purchases”.

    WP
    Refund a Purchase
    in WordPress.com Support
    3 min read
    WordPress.com is happy to issue refunds for purchases within our refund timeframes. You can cancel purchases yourself from within your account by following the steps in this guide. How to Get a Refund To refund a purchase: Click on your profile at https://wordpress.com/me. On the side, select the Purchases menu option: Select the purchase you wish to cancel and refund:
  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    I see that you contacted us via email as well, and we replied to your email earlier. Please check your inbox and reply there so that we can continue to assist you via email.

    Regards

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