Charge for domain name

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  johnhickox2002yahoocom · Member · Jul 15, 2021 at 11:04 am

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  Please cancel this charge.

  Site: (email visible only to moderators and staff).
  WP.com: Yes
  Correct account: Unknown

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  kokkieh · Staff · Jul 15, 2021 at 12:53 pm

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  Hi there,

  The WordPress.com account you used to post here doesn’t own any upgrades with us, and the only charge in your account is a payment for a Jetpack plan in 2018.

  The domain you indicated above belongs to a completely different account. Please log into that account, and you’ll be able to cancel your domain for a full refund from the Purchases page at https://wordpress.com/me/purchases

  If you don’t remember the login details for the correct account, please follow our account recovery process at https://en.support.wordpress.com/account-recovery/ so we can help you regain access.