charge not expected
-
I have been charged for something I wasn’t expecting
WPCHRG.COM US 36.00 VISAXR 1.62455 CD 9914///£22.16
why?
Daniele Giannuzzi
The blog I need help with is: (visible only to logged in users)
-
I can’t find anything in the Store that costs $ 36 USD. Did you buy any premium theme?
Do you see anything in your Dashboard > Store > My Upgrades screen?
Staff should be able to refund your purchase in most cases.
-
-
found it
the intro message is:
You don’t currently have any active subscriptions on WordPress.com, If you would like to customize your sites look or feel, or add a custom domain, you should consider purchasing an upgrade in our Store
-
also very strange thing is that I have been charged on our new business account… and the registration for the 50fiftydeals.wordpress.com was made ages ago
-
-
I am tagging this thread for staff’s support. They will be able to check and refund, if possible.
-
also noticed under “billing history” that “Here you can see all your transactions since Sep 15, 2009. You have no receipts at the moment.”
-
Hi there!
I looked into the upgrade, and it looks like it was for Akismet. Can you contact them directly here and they will be able to help you regarding this charge:
Cheers!
- The topic ‘charge not expected’ is closed to new replies.