Charge not showing up in billing history

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  myworld2015 · Member · Feb 11, 2015 at 11:38 am

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  Hi WordPress,

  Today, February 11, 2015, we paid $13USD for the renewal of the domain blog.myworld2015.org, however this payment is NOT showing up in the billing story. We need the payment confirmation for our expense management of your organization.

  Could you send the payment confirmation to (email visible only to moderators and staff)?

  Thank you!

  The blog I need help with is: (visible only to logged in users)

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  alexjgustafson · Member · Feb 11, 2015 at 4:45 pm

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  Hi there!

  I apologize for the troubles! Still tracking down the cause of the issue and what happened to the receipt, but wanted to let you know we are looking into this.

  -Alex G.

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  alexjgustafson · Member · Feb 13, 2015 at 11:49 pm

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  Howdy!

  We got the receipt re-generated and if you’ll check your Billing History it now appears.

  Thanks for your patience. :)

  If I can help with anything else, please let me know.