charge on credit card and cancelling

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  amacchione4 · Member · Dec 11, 2018 at 4:48 pm

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  I want to cancel this site because I never use it. I noticed I was charged on my credit card but when I went to the manage purchases it has no history of a purchase

  The blog I need help with is: (visible only to logged in users)

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  neelgajjar · Member · Dec 11, 2018 at 5:18 pm

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  Hi,

  It would be helpful If you could share your website URL with us. And please check whether your website is hosted on wordpress.com.

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  fstat · Staff · Dec 12, 2018 at 2:37 pm

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  Hi there,

  Your site buildyourroadontoday.com is not hosted by us (WordPress.com). It is using the self-hosted version of WordPress and it is hosted by Bluehost. Therefore, you need to contact them regarding your billing issue.

  We’re only able to provide support for WordPress websites that are hosted by us. If you want to know more about the differences between WordPress.com and the self-hosted WordPress.org you can read this article:

  WordPress.com vs. WordPress.org