Charge on my acct

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  augustahomefinder · Member · Apr 28, 2022 at 12:46 pm

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  I just looked on lisasellsaug.com and I see no payment history at all nor do I see a credit card on file. This was created a long time ago and I never authorized another year to be charged to my card.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Apr 28, 2022 at 2:08 pm

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  According to whois info the domain you mention lisasellsaug.com is available for sale. Are you sure you are talking about the correct domain? Are you sure the charge was made by wordpress.com?

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  helper-heroponriki · Member · Apr 28, 2022 at 3:00 pm

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  We have no history of purchases, transactions, or billing activity under the account you’re currently logged into, so we’re limited to what we can help with and advise here.

  If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  The transaction ID needed will be on your bank statement as WordPress followed by a ten-digit letter/number code. They’ll look like this:

  WordPress XXXXXXXXXX

  If the charge on your bank statement does not follow that format, the charge was not made here at WordPress.com.

  I hope that helps!