chargeback fee

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  atiflol · Member · Apr 21, 2021 at 4:47 am

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  Hello my website has been suspended for chargeback and it says we owe $15. If I pay will this reinstate the website?
  Also if I pay this amount by entering credit card info is it a one time charge or will it auto charge me for anything in the future?

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  shubhamgmath · Member · Apr 21, 2021 at 5:36 am

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  HI heyam1977

  You will be able to get back your site once you pay the fee. To get more information on chargebacks please refer to the link below:
  https://wordpress.com/support/payment/chargebacks/#chargebacks

  Also, your thread is already been tagged with the ‘modlook’ tag for the staff attention. Please wait for some time they will get back to you with the best answers to your questions.

  Hope this helps.

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  staff-mckluskey · Staff · Apr 21, 2021 at 7:45 am

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  Hi there!

  There is no chargeback on the account you’re reaching out from; what is the address of the site in question?
  The general information about chargebacks can be found at the link @shubhamgmath shared above.