chargeback fine

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  k9personaltrainer · Member · Feb 8, 2024 at 8:43 am

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  I don’t like the way you have charged me with a chargeback fine without explaining what it was for. This kind of accusation with no background feels like a scam. I can’t imagine what you think warrants this, but I am not going to pay something this vague as to what you think I did that warrants this fine. So please send me an email address or preferably a phone number I can call for an explanation. Thank you.

  Regards,

  Jane Lindsey

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Feb 8, 2024 at 8:57 am

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  Hi there, You can learn more about Chargeback fees here:

  

  Payment Methods on WordPress.com » Chargebacks and Disputes

  in WordPress.com Support

  2 min read

  This guide explains chargebacks and why it’s best to avoid a payment dispute in favor of getting a refund instead. Refunds on WordPress.com WordPress.com is happy to issue refunds in the first 14 days after purchase for annual, two-year, and three-year plans and 7 days for monthly plans. One exception is to domains, which must be canceled within 96 hours due to their unique registration pr

  Since WordPress.com doesn’t have a call center, I’ve flagged your thread for Staff attention and assistance. Thanks for your patience.

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  aisajib · Member · Feb 8, 2024 at 9:40 am

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  Hi there!

  I see that you contacted us on live chat, and we created a follow-up ticket to get back to you once we have more information. Please keep an eye on your inbox for an email from us.

  I appreciate your patience. Thanks!