charged 170 pound and i am not sure for what

  • Unknown's avatar
    reformlifestyle · Member ·

    My bank was charged for renewing my wordpress site but i cant see anyting on her, my bank was charged back in around august i think it was. please can you help me as i need to understand what it was for, as i dont want that happening annually and if i have a wordpress site i would like to know if this can move to a new domain name.

  • kokkieh · Staff ·

    Hi there,

    The account you’re using to post here doesn’t own any sites, and has never bought anything from us.

    If you’re not sure what site the charge is for, please search for the charge at https://wpchrg.wordpress.com/ – enter the transaction details on that form, and it will tell you if that charge exists on our end and what site it’s for.

    You can also use the Contact Support link on that page to contact our billing support team directly for further help with this – to track down the transaction we’ll need to get some additional information from you which we cannot discuss here in the public forums.

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