Charged

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  intentandpurposes · Member · Mar 19, 2019 at 4:09 am

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  I canceled my account. It was canceled and refunded back; but now I see I have been charged another $322.00. Please cancel the account per my last request. Thank you. and stop charging me.

  The blog I need help with is: (visible only to logged in users)

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  mywritingmuscle · Member · Mar 19, 2019 at 5:27 am

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  Hello @intentandpurposes,

  Yikes! That’s bad. It’s beyond my abilities to help you here. I am therefore tagging this post for staff attention, someone from the staff will reach you shortly.

  Hope this points you in the right direction of help. All the best.

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  kokkieh · Staff · Mar 19, 2019 at 7:29 am

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  Hi there,

  There has been no recent charges in the account you’re using to post here. The last charge on this account was on 6 January, and we refunded that payment on 21 January. You can see the relevant receipts in your billing history here:

  https://wordpress.com/me/purchases/billing/

  If you’ve received further charges since then, it was for another site in a different account. Do you own any other accounts on WordPress.com which you might have used to purchase upgrades for other sites?

  If you’re not sure what site the charge is for, please search for the charge at https://wpchrg.wordpress.com/. You can also use the Contact Us link on that page to contact our billing support team directly for further help with this – to track down the transaction we’ll need to get some additional information from you which we cannot discuss here in the public forums.