Charged after account was cancelled?

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  mparkerx · Member · Dec 8, 2019 at 4:38 pm

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  Hi, I was charged $22 by WordPress. I cancelled my domain and reached out specifically to ensure I would not be charged again. I just was. How do I get a refund, and assure my card has been taken out of your system? My domain was Tastehealthin.blog.

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  fstat · Staff · Dec 9, 2019 at 8:47 am

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  Hi there,

  The account you’re contacting us from has never purchased anything. On top of that, the domain tastehealthin.blog has never been registered.

  Please use the following tool to determine if the charges you’re referring to are associated with WordPress.com or not:

  Why was I charged?

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  mparkerx · Member · Dec 10, 2019 at 4:11 pm

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  hi there. I have verified that the charged is from wordpress. How do I get a refund?

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  mparkerx · Member · Dec 10, 2019 at 4:12 pm

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  it was tastehealthinc.blog

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  staff-zinnia · Staff · Dec 10, 2019 at 4:41 pm

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  Hi –

  Sure thing. We can help you get the domain cancelled. Please understand that this should be considered permanent as someone else can register the domain and start their own site using it. If that sounds okay, just sign in to the correct account and write back to me here. You need to sign in as mparkerxx