Charged but did not receive service
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I purchased the domain name finding – happiness.blog and I got charged $51 for the year for it. I have the email receipt and the bank statement to prove it but it never updated on my account so I am unable to talk to anybody at WordPress to discuss the issue. I would like a full refund since I lost out on almost 2 weeks of time trying to deal with this issue. I tried to go ask for a refund, but the issue is the payment does not show up in my account.
The blog I need help with is: (visible only to logged in users)
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please someone, I am missing out on being able to host a proper website. At this point I just want a full refund. How do I get one if my account doesn’t show my purchase?
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I lost out on almost 2 weeks of time trying to deal with this issue.
This account you are posting from is only 7 days old. Perhaps you paid for the domain two weeks ago using a different account?
At some point, you may run into a situation in which you’ve lost access to your account. This guide will explain the steps to avoid getting locked out and how to recover your account if you cannot log in. Determine Where Your Site Is Hosted Before you follow the instructions below to recover your account, verify that your site is hosted through WordPress.com. You can use our Site Profi -
Hi!
I appreciate your patience while we sort this out.
We’ve sent you a separate email to the address you’re using to contact us. The subject line is ‘Charged but did not receive service.’
Could you please reply to that email with the transaction ID for the purchase? This will help us locate the payment and assist you further.
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