Charged For A Renewal on A Website I Deactivated

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  ayearforgrace · Member · Aug 16, 2018 at 11:01 pm

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  I had a website linked to another WP account. I closed the account, deactivated the website and have recently been charged for a renewal. I can’t even log in to post here from that account because it doesn’t exist! How do I get my money back??

  The blog I need help with is: (visible only to logged in users)

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  dkmyta · Member · Aug 17, 2018 at 12:05 am

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  I’ve tagged modlook for staff to help you out with this issue. Staff will be in touch within a few hours to look into your inquiry.

  For more information about how to get the attention of staff please review the following documentation: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Hope your issue gets resolved soon!

  Cheers

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  rfaile313 · Staff · Aug 17, 2018 at 2:30 am

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  Hey there,

  I’ve sent you an e-mail to the address associated with your WordPress.com account to discuss this further.

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  ayearforgrace · Member · Aug 17, 2018 at 6:45 am

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  Thanks for your help both!

  I’ve received the email and have replied.