Charged For A Site I No Longer Have

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  ayearforgrace · Member · Aug 15, 2018 at 9:55 pm

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  On the 9th August, the renewal fee was taken from my account for a website I have taken down. I can’t even log in from the account in question because it no longer exists. How can I obtain a refund?

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  rfaile313 · Staff · Aug 15, 2018 at 11:14 pm

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  Hey there,

  You can send us an e-mail at help@wordpress.com from the e-mail address that was associated with that account and we’ll be happy to take a look for you.

  I’m not seeing any charges associated with this account, and we can’t provide information on other accounts except to the registered owner :-).