Charged for an out of date website

  • Unknown's avatar
    alpacaselsol · Member ·

    I need to contact someone in support – I was charged a renewal for a premium site I no longer use – I cannot find my log in details and I have no idea how to find it. I tried to get my credit card to cancel but no luck – I need some help! It is under a different account to this, but I don’t know where.

    The blog I need help with is: (visible only to logged in users)

  • staff-zinnia · Staff ·

    Sure thing. We can definitely take a look. Do you know what site you were charged for? Share the URL here if so.

    Otherwise, you can head over to https://wpchrg.wordpress.com/ and enter the transaction details there. Or, there’s a contact us at the bottom of the right hand side of the page. Use that to get in touch.

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