Charged for canceled subscription

  • Unknown's avatar
    maryameldeeb · Member ·

    Hello, I created my wordpress account a few years ago as a student for a school project. I canceled my subscription last year as I graduated and am no longer using the site, however I was just charges $115. As you can see I have not logged on in years now, and I was under the impression that my subscription had been deleted. I need the charge reversed and my subscription deleted

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hey there, I don’t see any upgrades, past or present, associated with this account or with that site you mentioned. Is there a chance you’ve got another account? Could you share a link to the (old) site?

    Or, you’re also welcome to use the secure form at https://wpchrg.com to locate the charge, then contact our billing support directly.

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