Charged for FREE SITE

  • Unknown's avatar
    missk2 · Member ·

    Hello,

    I have had a FREE SITE with Word Press since October 2016 and this morning was charged $66. I have never been charged before, obviously having a Free Site, and am very confused about this charge. I took a picture on my phone this morning showing that my account is set to FREE then when I checked again this afternoon it was listed as PERSONAL, a change that I did not authorize! Anyone else have this issue???

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    themagicrobot · Member ·

    https://lifelessonsinkindergarten.wordpress.com/ hasn’t been updated since 2013. Have you another WordPress.com account/site? This thread has been tagged for staff assistance.

  • supernovia · Staff ·

    I don’t see any upgrades on this account, so I’m guessing there’s another username.

    If you’re not sure what that could be, could you use the form at wpchrg.com to securely look it up? You can contact our billing team there, too.

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