Charged for premium; Don't have premium account
-
I never selected a premium account for the domain specified, yet I woke up with a $99 charge to my account this morning. I have never even used the domain; it was an exploratory project that never came to fruition, therefore I would like a refund. I never agreed to the automatic payments, and my account also doesn’t list this blog as a premium account. What gives? Please help me resolve this. Thank you.
The blog I need help with is: (visible only to logged in users)
-
It’s actually for this domain, according to my wordpress receipt. However, I don’t see my domain on a drop down under my account: https://samanthaworgull.com
-
Hi there,
The Premium plan purchase is associated with a different account than the one you’re currently using to contact us. But I see that you have already canceled it and have been issued a refund.
If you would also like to cancel the domain samanthaworgull.com and receive the rest of the refund you need to contact us through that account directly.
If you have any other questions, just let me know and I’ll be happy to help.
- The topic ‘Charged for premium; Don't have premium account’ is closed to new replies.
WordPress.com Forums 