charged for renewing

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  oltrening · Member · Mar 3, 2019 at 5:22 pm

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  Hello,

  You have automatically charged for renewing my oltrening.com personal plan. This page has not been used for a long time and unfortunately I forgot to remove it. Now it’s removed and I do not have any active page on WordPress. Can you give me money back if I do not have any active WordPress services?

  greetings
  Joanna Zatorska

  The blog I need help with is: (visible only to logged in users)

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  arvindsinghu · Member · Mar 3, 2019 at 5:40 pm

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  Hi @oltrening,

  Log in to your WordPress.com account and go to https://wordpress.com/me/purchases to cancel what you no longer want.

  You can also find refund policy here:

  Refund a Purchase

  
  if you still face any issue let us know :)

  I am adding a modlook tag for staff intervention.
  They are the one who can provide you with an exact solution.

  Thanks !!!

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  fstat · Staff · Mar 3, 2019 at 7:02 pm

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  Hi there,

  I have issued you the rest of your refund. Refunds usually take about 10 business days to appear in your account.

  Let me know if there’s anything else I can do for you. I’m happy to help.