Charged for site

• 

  sellymum · Member · Feb 16, 2019 at 6:30 pm

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  I’ve not used my blog for nearly 2 years and I see I’ve been charged £51 today by WordPress.
  I want a refund but can’t find how to contact WordPress.
  I checked my account and it’s not showing any purchases so can’t choose a refund. I know I only have 48 hours refund as well.
  Any help would be appreciated.
  I think the charge is legit as it says it’s from WordPress and quotes the URL of the blog.

  The blog I need help with is: (visible only to logged in users)

• 

  arvindsinghu · Member · Feb 17, 2019 at 12:37 pm

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  Hey @sellymum,

  Log in to your WordPress.com account and go to https://wordpress.com/me/purchases to cancel what you no longer want.

  You can also find refund policy here:

  Refund a Purchase

  I am adding modlook tag for staff intervention.
  They are the one who can provide you with an exact solution.

  Thanks !!!

• 

  kokkieh · Staff · Feb 17, 2019 at 2:17 pm

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  Hi there,

  The account you’re using to post here owns only one free site, http://mamagingexpectations.wordpress.com/, and has never bought anything from us. We don’t even have a credit card on file for you.

  Do you have any other WordPress.com accounts or sites for which this could have been?

  If you’re not sure, please search for the transaction at https://wpchrg.wordpress.com/

  You can also contact our billing support team directly via the form on that site for more help with this.