Charged for unused application

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  giobono · Member · Mar 18, 2023 at 4:45 am

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  I have been charged for WooAutomatic which is not installed or running on any sites. The instructions for requesting a refund insist on selecting the site it is running on to access the management screen. As it is not running on any site, I cannot request the refund. This is just inane (and insane)

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Mar 20, 2023 at 1:08 pm

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  Hello –

  Our friends at WooCommerce can help you with that. Please reach out to them via https://woocommerce.com/contact-us/