charged for what we already have

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  ellieeff · Member · Apr 5, 2022 at 4:30 pm

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  We purchased a multi site account when we started toplayerskincare.com. Now that I need to work on toplayer.ca wordpress is trying to charge me again. how can I fix this?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-blorbo · Staff · Apr 5, 2022 at 4:45 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.

  So, you’ll log in to it through https://toplayer.ca/wp-login.php and not through us.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/

  WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

  With that said, if you’d like to manage your WordPress.org site through WordPress.com, that is one of the features of the Jetpack plugin: https://jetpack.com/support/getting-started-with-jetpack/