Charged for wordpress

  • Unknown's avatar
    ashleighvlalla · Member ·

    Hello!
    I have been using Word Press throughout my time in college, but have always had a free account. I was recently charged $35 from Word Press and am curious as to how my card is on the website or if I have been hacked. I’d like a refund and to cancel any card associated with my name on Word Press. Thank you!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    staartmees · Member ·

    Did you already take a look at your purchases and billings at https://wordpress.com/me/purchases

  • kokkieh · Staff ·

    Hi there,

    The account you’re using to post here has no upgrades on WordPress.com, and we don’t have any card on file for your account.

    $35 is the old price of the Personal Plan, so the most likely origin of that charge is a Personal Plan purchased about 11 months ago that has auto-renewed. Have you ever owned any other sites on WordPress.com for which you might have purchased a plan?

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