Charged in wrong currency

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  kbhutra · Member · Jul 7, 2023 at 8:06 pm

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  Hi – I am based in the US and trying to upgrade my account but your site is charging me in Canadian dollars. Can you please fix that to USD? Thanks

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-arihere · Staff · Jul 7, 2023 at 8:30 pm

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  Hey there!

  I’ve updated your account’s currency to USD, and I’ve confirmed that your checkout cart now reflects the price of your purchases in USD.

  I see you’re considering purchasing a domain – if you plan to purchase a paid plan for your site as well, any of our annual paid plans come with a free domain credit, so your first year of the domain’s registration would be free if you purchase those together! Any annual plan will come with that domain credit, and they all will also allow you to set that domain as primary on your site, so be sure to check those out if you’re working on upgrading today!

  Hope this helps!

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  agapeintmed · Member · Jul 23, 2023 at 11:26 pm

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  Please change to US dollars. I am seeing fees in Mexican Pesos

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  staff-95percentghost · Staff · Jul 24, 2023 at 5:18 am

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  Hi @agapeintmed For reference it’s fine to open a new thread with your own request of this type! I have updated the currency on your account now so you should see everything in USD. If you do have any questions about managing your site or your plan, please feel free to ask.