Charged me for full website after I attempted to cancel the trial.

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  iagilber · Member · Jan 22, 2015 at 3:17 am

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  I attempted to cancel my trial period but still received the receipt for full payment. I would like a full refund and deactivation of the account. My website is tied to the email account: (email visible only to moderators and staff). Thank you for your time.

  The blog I need help with is: (visible only to logged in users)

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  thatrobyn · Member · Jan 22, 2015 at 4:04 am

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  Hello there!

  It appears as if you tried to cancel right after your 2-week free trial ended.

  But, no matter, I’ve canceled the Premium upgrade, and refunded your $99.

  I hope this helps! If you have any other concerns, drop me a note. Thanks much!